Terms & Conditions
Last updated: October 2025
Welcome to GenZ Zone!
These Terms & Conditions (“Terms”) govern your use of our website https://genzzonebd.com and all services, products, and features provided by GenZ Zone. By accessing or purchasing from our website, you agree to comply with and be bound by these Terms. Please read them carefully before using our site.
1. General Information
GenZ Zone is an online store based in Bangladesh that sells gadgets, accessories, and related electronic items. By using our website, you confirm that you are at least 18 years old or have parental consent to make purchases.
2. Products and Availability
We make every effort to display accurate product descriptions, prices, and availability. However, errors may occasionally occur. GenZ Zone reserves the right to correct any errors, update information, or cancel orders if necessary.
All products are subject to availability. If an item you ordered is unavailable, we will notify you and may offer a substitute or refund.
3. Pricing and Payments
All prices listed on our website are in Bangladeshi Taka (BDT) and include applicable taxes unless stated otherwise.
We accept payments through:
Debit and Credit Cards
bKash, Nagad, and Rocket
By placing an order, you confirm that you are authorized to use the selected payment method. Orders will be processed only after payment is successfully received.
4. Orders and Delivery
Once your order is placed, you will receive a confirmation email or SMS. Processing and delivery times may vary based on your location and product availability.
GenZ Zone is not responsible for delays caused by courier services, natural events, or other circumstances beyond our control.
5. Returns, Refunds & Exchanges
Please refer to our separate Return Policy and Refund Policy pages for detailed information regarding eligibility, timelines, and procedures.
6. Intellectual Property
All content on this website — including images, text, graphics, logos, and product designs — is the property of GenZ Zone or its content suppliers and is protected by applicable copyright and trademark laws.
You may not reproduce, distribute, or use any content from our site without written permission.
7. User Conduct
You agree not to:
Use the site for any unlawful purpose
Attempt to gain unauthorized access to our systems
Disrupt the functionality of the website through viruses or malicious software
8. Limitation of Liability
GenZ Zone shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our website or products, including loss of data, revenue, or business opportunities.
9. Third-Party Links
Our website may contain links to external sites. GenZ Zone is not responsible for the content or practices of those third-party websites.
10. Changes to These Terms
We may update these Terms from time to time. The latest version will always be posted on this page with an updated revision date. By continuing to use our website after changes are made, you agree to the updated Terms.
11. Governing Law
These Terms & Conditions are governed by the laws of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of the courts in Dhaka, Bangladesh.
12. Contact Us
If you have any questions about these Terms, please contact us:
📧 Email: info@genzzonebd.com
📞 Phone: +880 1905-041528